1. Use of the Website

All content on this website is for your personal, non-commercial use. You may not copy, reproduce, or distribute any part of the site without written permission from Heiress Flowers.

2. Orders and Payment

All orders placed are subject to product availability and acceptance. We reserve the right to cancel or refuse any order. Prices are listed in [currency], and full payment must be received before order processing.

3. Delivery Policy

We deliver locally and regionally, based on the service areas listed on our website. While we strive to deliver on time, delays may occur due to weather, traffic, or availability of flowers. We will contact you if your delivery is affected.

4. Substitution Policy

Due to seasonal and regional availability, certain flowers may be substituted. We guarantee that any substitutions will be of equal or greater value and maintain the style and theme of your original selection.

5. Refunds and Cancellations

Refunds are considered on a case-by-case basis. If you are unsatisfied with your order, please contact us within 24 hours of delivery. Orders canceled within 24 hours of scheduled delivery may be subject to a cancellation fee.

6. Intellectual Property

All designs, text, and images on this website are the property of Heiress Flowers and may not be used or reproduced without permission.

7. Limitation of Liability

Heiress Flowers is not liable for any direct or indirect damages arising from your use of this site or our services.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date.

9. Contact

Questions about these Terms?
📧 Email us at: hello@heiressflowers.com